Last Updated: December 3, 2025

 

Natural Hair It Is (“we,” “our,” “us”) is committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your data.

 

1. Information We Collect

We may collect the following types of information:

 

Personal Information:
Your name, email address, phone number, home address, billing information, and any details you choose to share when enrolling in our programs, booking sessions, or joining the Community Products & Process™ membership.

 

Health & Hair History:
Information about your hair, scalp concerns, hair care habits, and past experiences may be requested to personalize your program. This is not medical information and should not be treated as such.

 

Payment Information:
All payments are processed through third-party providers. We do not store your full credit card number.

Usage Information:
Basic data about how you interact with our website, pages, and private community spaces.

 

2. How We Use Your Information

We use your information to:

• Register you for programs and memberships

• Provide coaching, educational resources, and professional hair care services

• Communicate important updates, reminders, and scheduling details

• Process payments and maintain accurate billing records

• Improve our services and client experience

• Maintain safety within our programs and community spaces

We do not sell or share your information with third-party marketers.

 

3. Texting, Communication & Response Times

By enrolling, you agree to receive texts and emails related to scheduling, program requirements, updates, and allowed guidance.
Messages are typically responded to within 48 hours. Availability varies but common off-days are Sunday, Monday, and Tuesday.

 

4. Data Protection

We take reasonable measures to protect your data. However, no online system can be guaranteed 100% secure. You agree to use our services at your own risk.

 

5. Children’s Privacy

Our services are not intended for individuals under 18 without parental consent. We do not knowingly collect information from minors.

 

6. Changes to This Policy

This Privacy Policy may be updated at any time at the discretion of Natural Hair It Is.
Updates will be reflected by the “Last Updated” date.